FAQs
Answers to what customers ask most.
The questions we hear most often from IP teams evaluating Trexo around staffing, systems, process improvement, intake, and account support.
COMMONLY ASKED QUESTIONS
Working with Trexo
We’re struggling to find, hire, train, and retain IP administrative staff. Can you help?
Yes. Every organization’s situation is unique, so we start by learning about yours and share what other firms have done. Contact info@trexoglobal.com.
Would we need to change our IP management system to use your technology?
No. Trexo works alongside your existing IP systems. No large implementations, no data conversions, no change management.
Can you help us improve our internal IP processes?
Yes. Our IP process consultants use qualitative and quantitative indicators to evaluate your operation and recommend how to streamline it against the outcome you’re targeting.
Our firm is taking on new attorneys and clients, and intakes are a challenge. Can you assist?
Yes. We have several options depending on your firm’s size, intake volume, and requirements. Contact info@trexoglobal.com to learn more.
I’m an existing customer with a question about my account — who do I contact?
Email info@trexoglobal.com and you’ll hear back from an actual human being the same day.
Still have a question?
Email us and you’ll hear back from an actual human being the same day.